At ArtistMap, we value the trust of our customers and are committed to safeguarding your personal data. This declaration outlines our principles and practices regarding the collection, use, and protection of customer information.
1. Collection of Customer Data
We collect personal data when you interact with our website, services, or customer support. This may include:
- Name, email address, and contact details
- Billing and payment information
- Shipping and delivery details
- Account login credentials
- Any information you voluntarily provide through surveys, feedback, or support requests
2. Purpose of Data Collection
We collect and use your personal data to:
- Process transactions and fulfill orders
- Provide customer support and enhance user experience
- Improve our website, services, and product offerings
- Send promotional materials, updates, or personalized recommendations (with your consent)
- Comply with legal obligations and protect against fraud or security threats
3. Data Protection Measures
We implement stringent security measures to protect your personal data, including:
- Secure encryption of sensitive information
- Regular security audits and updates
- Restricted access to authorized personnel only
- Compliance with data protection laws and industry standards
4. Sharing of Data
We do not sell, trade, or rent customer data to third parties. However, we may share your data with:
- Trusted service providers (e.g., payment processors, delivery partners) for business operations
- Legal authorities, when required by law or to prevent fraudulent activities
- Business partners, only with explicit customer consent
5. Customer Rights
As a valued customer, you have the right to:
- Access, modify, or delete your personal data
- Opt out of marketing communications at any time
- Request information on how your data is used
- Withdraw consent for data processing where applicable
6. Data Retention
We retain customer data only for as long as necessary to fulfill business and legal obligations. Once no longer required, data is securely deleted or anonymized.
7. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
8. Contact Us
For any questions or concerns regarding your data protection, please contact us at:
ArtistMap Customer Support
info@artistmap.com
By using our website and services, you acknowledge and agree to this Declaration of Customer Data Protection. We may update this policy from time to time, and we encourage you to review it periodically.
Thank you for trusting ArtistMap with your data security and privacy.